Systems Development Engineer II, Managed Operations (MO); AWS Operations Management (AWSOM) Team

About the role

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?

Would you enjoy diving deep into operating and improving some of the largest software systems humanity has ever built? Do the challenges that come of driving technical, business, and cultural change to improve the reliability, performance, and efficiency excite you?

The AWS Managed Operations (MO) organization was founded iwith the objective to reduce operational load and toil through long-term engineering & Generative Artificial Intelligence (GenAI) projects. Managed Operations (MO) is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.

Amazon is looking for highly motivated Systems Development Engineers who can balance the day-to-day operations of AWS’ software systems with long-term software engineering to reduce operational toil. We need engineers who enjoy constantly learning and diving deep into the wide range of systems and technologies that make up one of the world’s largest cloud providers.

Key job responsibilities

Our engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems.

You’ll also:

- Build solutions to innovate our solutions to agentic-first interfaces

- Solve challenging technical problems, often ones not solved before, at every layer of the stack.

- Define system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation

- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency

Generative AI & Accelerated Development

- Demonstrated ability to leverage Generative AI tools and AI-assisted development environments to accelerate prototyping, development, validation, and testing workflows

- Experience using AI-powered code generation and review tools to rapidly iterate on infrastructure automation scripts, configuration templates, and systems tooling and to automate investigative, diagnostic, or operational tasks

- Ability to apply GenAI capabilities to accelerate test case generation, integration testing, and validation of complex infrastructure components — reducing cycle times without sacrificing quality or security rigor

- Comfort using GenAI tools to rapidly synthesize technical documentation, compliance frameworks, and architectural patterns — accelerating research and decision-making in ambiguous problem spaces