Business Intelligence Engineer, North America Transportation Services

About the job

At Amazon, we are committed to being the most customer-centric company on earth. The North American Transportation Services (NATS) team at Amazon is comprised of high-powered dynamic teams that are shaping network planning and execution through the development and application of innovative transportation and delivery management concepts.

NATS Transportation Planning team is looking for a customer-focused, detail-oriented, experienced Business Intelligence Engineer to provide recommendations on how to improve customer delivery performance, leveraging a toolkit of numerical methods and modeling. As a BIE, you will be responsible for defining and executing reports to drive operational excellence, exceed our customers’ expectations and achieve performance goals. In partnership with Program Managers, BIEs will expose gaps in our supply chain that leave us vulnerable to customer facing defects.

Additionally you will provide insights into operational issues, analyze the root cause and provide recommendations for improvements. Role will require data analysis, understanding of the systems workflow, cross-functional communication and issues management. The role is responsible for effectively communicating with senior management as well as with colleagues from operations and business backgrounds.