Senior Business Intelligence Engineer, Amazon Leo

About the job

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

The North America Consumer team is hiring a Senior Business Intelligence Engineer to lead analytics across the subscriber lifecycle, focused on retention, churn prevention, and upsell. This role drives the analytical frameworks behind our most important lifecycle decisions.

The leader will build the forecasting frameworks that set retention targets, and quantify the impact of promotion and marketing investments. They will own the analytics that illuminate customer experience, satisfaction, churn drivers, and retention levers. They will stand up the experimentation discipline that separates winning initiatives from noise