Senior Triage & RCA Engineer
Agility Robotics, Hybrid- Fremont, CA +1
About the job
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
About Agility Robotics
Agility Robotics is at the forefront of humanoid robotics, redefining how robots interact with and navigate the human world. Our robots rely on a complex intersection of hardware and advanced software to perform tasks in dynamic environments.
Role Overview
We are seeking a Senior Robot SW Triage & RCA Engineer specialized in Software Issue Triage and Root Cause Analysis (RCA). Your main function is to conduct remote triage, utilizing log parsing, telemetry data, and video analysis, to identify failures with software root causes and ensure they are accurately dispositioned to the appropriate SW development teams. You will conduct deep-dive root cause analysis on novel failures occurring at the hardware-software interface, while simultaneously architecting the diagnostic scripts and tools required to streamline these investigations.