Senior Network Operation Engineer (Bangkok based)
Agoda, Bangkok, Thailand +1
What you will do
- Support and maintain business operations by leveraging comprehensive knowledge of switching and routing protocols.
- Deploy and manage network monitoring tools to ensure proactive infrastructure visibility.
- Manage global geographic DNS (GeoDNS) and Content Delivery Networks (CDN).
- Proactively manage day-to-day service requests and incidents through to complete resolution.
- Identify, communicate, and escalate business-impacting networking issues, perform troubleshooting and root-cause analysis, and follow through to resolution.
- Collaborate closely with engineering teams to ensure consistent communication, maintenance procedures, troubleshooting practices, and knowledge sharing.
- Maintain comprehensive documentation of all work procedures and facilitate effective knowledge sharing across the team.
What you need
- Minimum of 5 years of network operations experience.
- CCNA or equivalent certification required, with expert-level certifications (CCIE / JNCIE) strongly preferred.