Forward Deployed Engineer (Mid/Senior) - Remote w/Travel
Hippocratic AI, United States
About the job
About the role
Role mission
As HAI's Forward Deployed Engineer, you will be the technical owner of AI deployments that directly transform how health systems operate. You'll embed with customers to build, launch, and operate production conversational AI agents—architecting systems that handle real clinical workflows and impact thousands of patient interactions. This role exists because healthcare organizations are ready to deploy breakthrough AI at scale, and they need a world-class AI engineer who can build reliable, innovative systems in the field.
What you will accomplish
Own your first major outcome: By day 90, you will have completed end-to-end ownership of your first AI deployment: designed and implemented a RAG pipeline grounded in customer data, built tool-calling and MCP integrations connecting our agents to customer systems (EHRs, data warehouses, operational tools), executed a production go-live with zero surprises, and established monitoring that catches anomalies before customers do.
Drive lasting impact: At 12 months, you will have deployed multiple agents across your assigned health system, built reusable AI patterns and frameworks that accelerate future deployments, become the trusted technical partner that customers rely on to solve their hardest AI problems, and generate measurable evidence that our agents improve operational reliability and clinical outcomes—validating our technology in production healthcare environments.