Cloud Systems Engineer

About the role

We are seeking a Cloud Systems Engineer to support and operate large-scale AI and high-performance computing (HPC) environments. This role will be responsible for the deployment, maintenance, performance, and lifecycle management of GPU-accelerated compute infrastructure that powers critical AI, machine learning, and data-intensive workloads.

The ideal candidate is a hands-on infrastructure professional with strong Linux administration skills, deep hardware troubleshooting experience, and expertise supporting enterprise-class compute platforms. This individual will work closely with infrastructure, networking, storage, and AI engineering teams to ensure the reliability, scalability, and operational excellence of our AI infrastructure.

Responsibilities:

AI Infrastructure Operations

- Deploy, configure, and maintain GPU-accelerated compute infrastructure.

- Manage operating system, firmware, BIOS, BMC, driver, and software lifecycle updates.

- Monitor system health, performance, utilization, and capacity across AI infrastructure environments.

- Support infrastructure utilized for AI model training, inference, and data processing workloads.

- Develop and maintain operational standards, runbooks, and maintenance procedures.

- Participate in on-call support and incident response activities.

Linux Systems Administration

- Administer enterprise Linux environments, including Ubuntu and Red Hat-based distributions.

- Perform system patching, hardening, and operating system lifecycle management.

- Troubleshoot operating system, kernel, storage, networking, and application-level issues.

- Develop automation to streamline deployment, monitoring, and operational processes.

- Support security and compliance initiatives across AI infrastructure platforms.

Hardware and Datacenter Operations

- Install, configure, maintain, and troubleshoot enterprise compute hardware.

- Diagnose and resolve issues involving GPUs, CPUs, memory, storage, power, and networking components.

- Perform firmware upgrades and hardware lifecycle management activities.

- Coordinate hardware replacements, vendor support engagements, and warranty services.

- Participate in rack-and-stack deployments, datacenter expansions, and technology refresh projects.

- Maintain accurate asset inventories and operational documentation.

- Support high-performance networking technologies, including Ethernet and InfiniBand environments.

- Collaborate with networking, storage, cloud, and AI engineering teams on infrastructure design and operations.

- Assist with scalability, resiliency, and performance optimization initiatives.

- Perform root-cause analysis of infrastructure failures and develop preventative measures.

- Other duties as assigned.