Lead User Experience Researcher - IT and Employee Productivity

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. Today, we're tapping into the unlimited potential of AI to define the next era of computing. NVIDIA IT builds the products NVIDIANs use to get work done every day: the company intranet and mobile app, IT help and self-service, an AI personal assistant, and secure workspaces where employees run their own AI agents. We're hiring our first user experience researcher to answer a question that matters more every quarter: what makes people productive at NVIDIA, and what should we build, buy, or change so more people can work that way?

This is a senior, independent role with a long horizon. Our users are our colleagues, so access is never the bottleneck. You start with rich data: an annual IT survey with thousands of written comments from employees in 36 countries, support tickets, and product analytics. You'll set the research agenda, run the studies that matter most, and raise the research bar for the product managers and designers you work with.