Engineer II, Field Software

About the role

Step into a career with ASM, where cutting edge technology meets collaborative culture. ​

For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving.  But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.

Job Mission

As a Field Software Engineer, you help bring ASM's semiconductor equipment to life by supporting the software that drives robotics, valve systems, temperature controllers, and other advanced hardware. You will work closely with global engineering experts and customer teams to troubleshoot issues, refine specifications, and ensure our tools deliver reliable performance in real-world manufacturing environments.

Your work connects our most advanced technologies with the customers who depend on them, enabling the next generation of semiconductor innovation.

What You Will Be Working On

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Support Software Design Engineers in developing, testing, deploying, maintaining, and improving software for ASM semiconductor equipment.

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Triage mechanical, electrical, and software issues across complex tool environments.

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Lead customer escalation calls with field support engineers and customers.

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Collaborate with QA and Support teams to incorporate replicated bugs into regression testing.

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Work with customers to define feature specifications and contribute to bug fixes or small feature enhancements.

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Author, review, and update system specifications, software designs, test plans, and related documentation.

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Investigate internal and external inquiries, perform analyses, and propose solutions or alternatives.

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Participate in system design discussions and cross-functional engineering reviews.

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Represent customer needs and priorities to internal engineering teams.

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Support customer software upgrades and validate customer-specific use cases before deployment.

What We Are Looking For

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Bachelor's degree in Computer Science, Computer Engineering, or a related discipline, plus 3 years of experience.

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Strong analytical and problem-solving skills.

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Software development experience in C++, C#, or Python.

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Ability to read code and work effectively in a debugger or IDE.

What Sets You Apart