Demo Engineer

About the role

About the Role

We are seeking a highly technical and creative Demo Engineer to join our Technology Solutions & Presales (TSP) organization. In this role, you will be responsible for designing, building, and maintaining world-class demonstration environments that enable our Solutions Engineering team to effectively showcase the value of our platform to customers and partners.

As a Demo Engineer, you will sit at the intersection of Product, Engineering, Product Marketing, and Solutions Engineering, transforming complex technical capabilities into compelling customer-facing experiences. You will help define how our products are demonstrated globally, ensuring field teams have scalable, reliable, and impactful demo assets that accelerate sales cycles and elevate customer engagements.

Key Responsibilities

Build & Maintain Demo Environments

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- Design, build, and manage demonstration environments that accurately reflect real-world customer scenarios.

- Configure cloud services, integrations, datasets, workflows, and personas that support compelling product storytelling.

- Ensure demo platforms remain updated with product releases, feature enhancements, and roadmap developments.

- Proactively identify and resolve technical issues within demo environments before customer-facing engagements.

- Develop reusable demo frameworks that can be leveraged across multiple sales motions and customer segments.

Enable Presales Excellence

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- Partner closely with Solutions Engineers to understand field requirements and customer use cases.

- Create standardized demo assets, scripts, and technical narratives that drive consistency across the organization.

- Reduce demo preparation time through automation, templates, and scalable best practices.

- Support strategic opportunities that require customized or advanced demonstration environments.

- Help ensure technical accuracy and excellence across all customer-facing demonstrations.

Drive Technical Storytelling

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- Translate product capabilities into business outcomes that resonate with customers and prospects.

- Design demonstrations that highlight key differentiators, competitive advantages, and measurable customer value.

- Continuously refine demo experiences based on customer feedback, win/loss insights, and field team input.

- Develop repeatable narratives that align with go-to-market priorities and sales plays.

- Create engaging technical stories that simplify complex concepts for both technical and business audiences.

Cross-Functional Collaboration

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- Partner with Product Management and Engineering teams to understand upcoming releases and product innovations.

- Collaborate with Product Marketing to align demonstrations with messaging, positioning, and campaign priorities.