Senior Product Engineer
Pear VC, San Francisco
About the job
SENIOR PRODUCT ENGINEER @ KATO https://katohq.com/
About the job
Position: Senior Product Engineer (Full-Time)
Reporting to: CTO
Location: San Francisco (4 days/week in person)
Company overview
Lenders spend over $24B every year hiring agents to perform manual, repetitive servicing work. Existing AI solutions try to automate this, but they treat regulatory guardrails as an afterthought - meaning they can’t guarantee compliance and can’t be trusted with critical servicing workflows.
Kato takes a different approach.
Regulations aren’t an afterthought - they’re the foundation. We start with a regulatory rules system and layer an AI decision engine on top of it. With this architecture, we’re building an AI-powered servicing platform that automates critical workflows across every channel with full compliance and best-in-class recoveries. Human teams are then free to focus only on the judgment-driven work that truly needs them.
We are starting today with a compliance first Voice AI agent that handles outbound and inbound loan servicing calls, and are already in production with major names in the fintech lending space like Bilt Rewards https://biltrewards.com/ and Parafin https://www.parafin.com/.