SVP - Data Engineering, Data Science & Analytics

About the role

AXS is a global leader in live event ticketing and e-commerce, processing more than $4B in annual transactions. Each year, we connect millions of fans with the artists, teams, and experiences they love, powering ticket sales for concerts, festivals, sporting events, and theater at some of the world's most iconic venues.

At the forefront of transforming live entertainment through technology, AXS has continuously advanced the industry since our founding in 2011, making it easier than ever to discover events, secure the perfect seats, and enjoy unforgettable live experiences.

We are passionate about delivering transformative experiences for our customers. As we accelerate our vision to create a seamless journey around the entire lifecycle of a live event — from discovery and planning to participation and lasting memories — we are seeking a proven data leader to unify our data platforms, models, and insights into a single engine for growth. This is a unique opportunity to shape how live entertainment uses data, alongside some of the brightest minds in technology and the industry.

The Role

The Senior Vice President of Data Engineering, Data Science & Analytics will lead AXS' global data organization, owning the strategy, platforms, models, and insights that power personalization, pricing, fraud prevention, forecasting, and decision-making across the business. This spans our data lake and warehouse, streaming and batch pipelines, machine learning and AI models, business intelligence and reporting, and the governance practices that make trusted data available to Product, Marketing, Finance, Operations, and executive leadership.

This leader will define a unified vision and roadmap that connects data infrastructure, advanced analytics, and data science, ensuring the organization scales with transaction volume while remaining secure, compliant, and cost-effective — and that every investment translates into measurable business impact.

Success in this role requires close partnership with the CTO, SVP of Software Engineering, Product, and business leaders, as well as the ability to inspire, grow, and scale a world-class, multidisciplinary team. As a senior executive and visible leader, the SVP will champion a data-driven culture, foster innovation and scientific rigor, and ensure data and AI remain a competitive advantage for AXS.

Responsibilities

- Partner with the CTO and executive leadership to define and advance AXS' enterprise data, analytics, and AI strategy.

- Own an integrated roadmap across data platforms, data science, and analytics, balancing long-term vision with near-term priorities in personalization, pricing, fraud, and reporting.

- Oversee the design, build, and operation of scalable batch and real-time data pipelines and the evolution of our data lake/warehouse architecture for performance, cost efficiency, and reliability.

- Lead the data science function in developing and deploying machine learning and AI models for personalization, dynamic pricing, demand forecasting, fraud detection, and customer lifetime value, with mature MLOps practices.