Senior Customer AI Engineer
Bluefish AI, New York, Hybrid +1
About the job
About the Position
Bluefish is looking for a technically strong, customer-facing Senior Customer AI Engineer to support enterprise customers throughout their AI Marketing efforts—from implementation and integration through optimization and expansion. This role sits at the intersection of account management, AI solutioning, and technical delivery.
You will act as a trusted technical partner for customers, ensuring smooth transitions from sales to account ownership, supporting complex integrations, and helping customers unlock measurable value from Bluefish’s AI platform. The ideal candidate is equally comfortable discussing APIs and data pipelines as they are explaining AI-driven outcomes and organizational challenges to non-technical stakeholders.
What You'll Be Doing
- Support the technical relationship for assigned customer accounts, serving as the primary point of contact for integrations, configurations, and advanced technical questions.
- Support RFP and RFI responses, expanding technical sections and helping streamline internal processes for scale and consistency.
- Guide and support customer integrations, including APIs, MCPs, data feeds, product catalogs, and other platform dependencies.