Machine Learning Engineer III, Shield

About the role

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box Shield is an add-on security layer that protects the flow of information and reduces content-centric risk without adding friction. It uses classification-based controls to prevent data loss and AI-powered, context-aware alerts to detect malware, compromised accounts, and malicious behavior at scale.

Shield’s mission is to secure enterprise content while delivering a seamless user experience, ensuring Box remains the platform of choice for secure Intelligent Content Management. Shield keeps customer content safe by surfacing malware, compromised accounts, and anomalous behavior early, giving administrators the context they need to take proactive action before incidents escalate.

The Shield team is hiring Machine Learning engineers to build and scale ML systems that safeguard millions of users and billions of files from ransomware, data exfiltration, insider threats, and emerging AI-based attacks. As part of a fast-paced backend/core team, you’ll collaborate across Box to ship future-proof security capabilities for high-demand use cases.

WHAT YOU'LL DO

- Build Threat Detection Models: Design, train, and deploy ML models for ransomware detection, suspicious session identification, and user behavior analytics

- Scale Data Pipelines: Own end-to-end ML pipelines that process high-volume security event streams using Apache Spark, GCP Dataflow, and Vertex AI

- Feature Engineering: Create and maintain feature stores that power real-time and batch anomaly detection systems

- Production ML Systems: Deploy, monitor, and iterate on ML models in production, serving enterprise customers at scale

- Cross-functional Collaboration: Partner with Platform, Application Engineering, and Product teams to translate security requirements into ML solutions