Associate Network Operations Center Specialist - 3rd Shift

We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day.

What you’ll be doing

• Monitor and analyze existing systems and services
• Perform runbook functions to resolve alerts within defined SLAs.
• Escalate alerts to designated on-call teams when NOC is unable to resolve.
• Maintain services once they are live by responding promptly to incidents.
• Measure and monitor availability, latency, and overall system health.
• Identify repeatable tasks performed by team members for automation, supporting constant ingestion of new work.