MSP Engineer

About the role

Why join CompuNet?

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

CompuNet is seeking a cloud-focused MSP Engineer to operate Microsoft Azure environments across a portfolio of managed customers. This role centers on monitoring, optimization, and operational execution to ensure Azure environments are delivered reliably, consistently, and to the highest standards of service quality and compliance.

The MSP Engineer is accountable for the ongoing operation of Azure environments across multiple tenants, including monitoring, cost visibility, optimization, issue resolution, and change execution. The role requires strong escalation judgment, clear documentation, and the ability to produce handoffs that receiving teams can act on without rework.

Essential Duties & Responsibilities

AZURE OPERATIONS & MULTI-TENANT MANAGEMENT

- Operate internal and customer Azure environments across multiple tenants using Azure Lighthouse and delegated administration

- Monitor health, performance, and security posture across managed environments

- Investigate and resolve operational issues, engaging Microsoft support when needed

- Participate in incident, problem, and change management processes according to defined service standards

- Execute routine changes including configuration, access, and policy updates

- Support patch management, update compliance, and baseline configuration across managed environments

- Support customer onboarding including subscription setup, Lighthouse delegation, monitoring baselines, and policy application

- Maintain tagging, naming, and subscription standards across managed environments

MONITORING, REPORTING & FINOPS

- Configure and maintain Azure Monitor, Log Analytics, and alerting across multiple Azure environments

- Develop KQL queries, workbooks, and dashboards supporting proactive visibility

- Monitor Azure consumption and apply FinOps practices including rightsizing, scheduling, reservations, and anomaly investigation

- Track SLA adherence, surface exceptions, and report service performance against defined standards

- Produce health, cost, and optimization reporting for customers and internal stakeholders