Customer Application Engineer
Ivalua, Pune, Maharashtra, India +1
The role
Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).
What you need
Skills and Experience
- Minimum 4 years of experience on L3/L4 Software Product Technical Support Process
- You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study.
- You are a master of SQL (writing and optimizing queries)
- You have experience in technical support, and if possible customer management.
- Preferred University degree in BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage