Forward Deployed Engineer

About the role

At Didero http://didero.ai/, we’re building the autonomous supply chain, starting with agentic supplier management.

Global trade has never been more complex or more critical. Teams are underwater, reacting to a flood of challenges — from geopolitical risk to tariffs. Didero helps by automating time-intensive workflows with AI agents, deploying cutting-edge technology into one of the world’s most vital domains.

We’re backed by some of the world’s best venture funds and leading figures across AI, supply chain, and enterprise software.

ABOUT THE ROLE

We are looking for a Forward Deployed Engineer to join our team. This role is ideal for a technically strong, customer-facing engineer who can understand complex customer operations, question requirements, design scalable solutions, and build the systems needed to deploy Didero successfully.

You will work directly with customers to understand their end-to-end procurement and operations workflows including ERP integrations, data pipelines, workflow automation, supplier communication flows, reporting, and custom deployment needs. You will translate messy real-world processes into reliable, maintainable technical systems.

This is a hands-on engineering role. You will build backend systems, integrations, APIs, data pipelines, and workflow automations using the best technical approach for the problem. While our core platform is built with Django, we care more about solving customer problems than using any single technology. You'll use the right tools and technologies for each integration or deployment.

You will work with systems such as NetSuite, SAP, Microsoft Business Central, Zip, and other procurement, ERP, finance, and operational platforms. You will also partner closely with Product, Engineering, Customer Success, and Forward Deployed teams to ensure customer deployments are scalable and aligned with our product direction.

We are looking for someone who is not just an implementer. The right person is a systems thinker who asks why, challenges assumptions, pushes back on unclear requirements, and helps customers arrive at better solutions.

Please Note: This is a hybrid role based in NYC and may involve occasional on-site work with customers, approximately 1-2 per month, to support discovery sessions, technical workshops, and deployment phases.

WHAT YOU’LL DO

- Work directly with customers to understand their procurement, finance, ERP, and operational workflows.

- Question and clarify customer requirements, identifying the underlying business need rather than blindly implementing requests.

- Design and build integrations with ERP, procurement, finance, and operational systems.

- Build backend services, APIs, data pipelines, workflow automations, and customer-specific technical solutions.

- Translate ambiguous customer processes into structured, scalable system designs.

- Partner with Product and Engineering to identify repeatable patterns that should become part of the core platform.