Data Cloud/Data 360 Architect (MC experience also required)

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to Salesforce products and APIs, AMPScript, JS/SSJS, HTML, CSS, SQL, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.

You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won’t fail at critical points.

You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long-term and will scale with the customer’s growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.

What You'll Actually Be Doing

- Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations

- Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits

- Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client’s current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases

- Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation across projects

- Translate business requirements into well-architected solutions that best leverage the Salesforce platform

- Provide oversight and governance of Salesforce projects

- Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

- Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation