PH Systems Implementation Engineer

About the role

ABOUT DOSS

DOSS IS BUILDING AN OPERATIONS CLOUD FOR THE REAL WORLD.

A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:

- Procurement

- Inventory

- Orders

- Fulfillment

- Finance

Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.

Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.

We recently raised a $55M Series B https://www.doss.com/news/doss-raises-55m-series-b, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.

DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.

ROLE OVERVIEW

As a Systems Implementation Engineer (internally, Forward Deployed Product Manager), you will support the end-to-end client implementation journey — from business process discovery and solution design through build, UAT, rollout, and hypercare. You will work side-by-side with the US and PH FDS team across the entire project lifecycle.

DOSS is looking for experienced and highly analytical solutions architects and systems engineers to join our team. The ideal candidate will bridge the gap between complex client business requirements and functional ERP system build and integrations, focusing heavily on supply chain management and business operations.

This role requires deep expertise in enterprise resource planning software, exceptional data analysis skills, and the ability to translate business needs into technical specifications and solution architecture.

You will support the end-to-end client implementation journey — from business process discovery and solution design through build, UAT, rollout, and hypercare. You will work side-by-side with the US FDS team across the entire project lifecycle.

KEY RESPONSIBILITIES

Implementation Support

- Assist US FDPMs in managing install activities and system implementation across the full lifecycle (discovery → design → build → UAT → rollout → support ).

- Prepare client deliverables such as process documentation, configuration workbooks, and training materials.

Data Management

- Analyze complex client business processes, data, and pain points across various functional areas, with a primary focus on the supply chain (e.g., procurement, inventory, logistics, warehousing).

- Support data cleansing, validation, and schema setup to ensure smooth migration into the DOSS platform.

- Conduct quality checks to maintain integrity of client data before and after go-live.

Process & Build Support