Sr. Technical Implementation Manager

About the role

WE'RE HIRING: SR. TECHNICAL IMPLEMENTATION MANAGER

We're looking for a Sr. Technical Implementation Manager to lead the technical integration and implementation of EdVisorly's AI-powered platform across our college and university partners. This role is a key contributor to our partner implementation experience, responsible for connecting EdVisorly with institutional systems, solving complex technical challenges, and ensuring successful integrations that help higher education institutions modernize transcript processing and transfer credit evaluation.

As Sr. Technical Implementation Manager, you'll serve as the trusted technical expert for our partners, working closely with campus IT, registrar, and enrollment teams to navigate complex system integrations, troubleshoot data challenges, and deliver seamless technical implementations. You'll independently own the technical workstream from discovery through go-live, collaborating with project managers and cross-functional teams to ensure partners are set up for long-term success.

This is a high-impact, high-visibility role for someone who thrives on solving complex technical problems, builds credibility with technical stakeholders, and enjoys translating technical challenges into clear, actionable solutions while helping shape how our technology and integration processes evolve.

The ideal candidate is a resourceful technical problem-solver, confident partner-facing communicator, and collaborative self-starter who understands system integrations, takes ownership of complex challenges, and thrives in a fast-moving, high-growth environment.

WHAT YOU'LL OWN

🔹 Technical Implementation & Integration

- Lead the technical workstream for partner implementations, from discovery and integration scoping through testing, go-live, and transition to ongoing support.

- Configure and manage integrations with Student Information Systems (SIS), including Ellucian Banner, Ellucian Colleague, Oracle PeopleSoft, and other campus platforms.

- Own technical integration activities, including data mapping, field validation, configuration, and data quality assurance.

- Partner with project managers to identify technical dependencies, proactively communicate risks, and keep implementations on track.

🔹 Technical Troubleshooting & Problem Solving

- Investigate and resolve complex integration and data issues across partner systems, configurations, and EdVisorly's platform.

- Analyze system logs, SQL queries, and datasets to identify root causes, troubleshoot discrepancies, and drive issues to resolution.

- Monitor integration health, proactively identify technical risks and blockers, and develop solutions before they impact partner timelines.

- Apply a structured, persistent approach to troubleshooting challenges that span multiple systems and stakeholders.

🔹 Partner Engagement & Technical Leadership

- Serve as the primary technical point of contact for partner IT, registrar, and enrollment teams throughout implementation.