Head of Forward Deployed Engineering
Zep AI, San Francisco, California +1
The role
You will lead our deployments and build the team that runs them. The first year is hands-on. You will be in architecture reviews and in our codebase, and on site when a deployment needs you. Our engineers work deployments alongside you, so you are never the only technical person on the call.
We're hiring an engineer and leader who has done this work and can now set the standard for how we do it.
This is note a core product engineering role. You should have significant customer-facing experience in an FDE, sales engineering, or field engineering role.
We will measure you on time from signature to production, and on custom engineering per deployment.
You’ll report to our founder, Daniel (2x founder, engineer, former head of ML at SparkPost), and join a team with pedigree at Scale AI, Dropbox, ActiveCampaign, DroneDeploy, and McKinsey.
How we work
We're a small, distributed team that works closely together. We pair on hard problems, review each other's designs, and treat learning as part of the job rather than something that happens after hours. We ask a lot of questions: of customers, of teammates, of our own assumptions. When we find pain, we go fix it.