Forward-Deployed Engineer (FDE) - Bangalore/Delhi
Cyble, Bengaluru, Karnataka, IN +1
The role
Cyble is transforming its customer-facing delivery model. We are unifying our Delivery functions into a single, flat Forward-Deployed Engineer (FDE) role. Every FDE is customer-facing, technically strong, and embedded within one of seven regional pods.
As an FDE you will own the end-to-end customer relationship within your pod — from onboarding and threat intelligence delivery through to QBRs, renewals, and expansion. You will work alongside an agent AI stack that handles routine workflows (health scoring, QBR drafting, threat briefs, alert triage), freeing you to focus on strategic, high-impact customer engagement.
This is not a back-office or behind-the-scenes position. You will be the named point of contact for your assigned accounts and will represent Cyble's technical depth directly to customer security teams and executive stakeholders.
What you will do
- Own and manage a portfolio of customer accounts within your regional pod, serving as the single named point of contact