Forward Deployed Engineer

About the role

Gushwork is building an Agent Operating System for small and mid-sized businesses around the world. It is modern business software where AI agents and humans work together. Business owners and leaders set the goals. They decide what each agent is allowed to do. Then they review the metric each agent delivers.

We started with an SEO agent. It owns one metric: organic leads. Once it ranks pages and brings in leads, it reports them back to the customer. We are now expanding into a Paid Ads agent and a Developer agent, each owning a metric the business cares about.

Our customers sell high-value goods and services and have fewer than 200 employees. Most of them are in industries that are not digitally native: manufacturers, industrial distributors, commercial services. They do not buy AI. They buy outcomes. Our job is to make agents reliable enough that a business owner can trust them with a number.

We are a team of about 90 people based in Bengaluru, backed by Lightspeed and SIG. If you want to want to help us build reliable agents that runs real businesses, we're excited to meet you!

About Role As a Forward Deployed Engineer, you own the whole job for a customer: understand the problem, design the solution, build it with Claude Code and other AI coding tools, roll it out, and keep it running. This is a hands-on role that sits close to the customer. You will talk to them, understand how their business works, and turn that into software they use every day. You own what you build, from the first line of code to live in production.

You will not be one small cog in a large system. You will ship whole things.

This role is for you if -

- You have worked as a solutions engineer, implementation engineer, or in a similar delivery role, and you now want to build the product, not just configure it

- You like being in front of customers and owning delivery end-to-end

- You want to ship with the newest AI coding tools and grow fast

What you will do - Run discovery with customers to understand how their business works and what they need

- Design the solution, then build it using Claude Code or similar AI harnesses

- Take a customer problem and turn it into a working product, end to end

- Roll out and onboard the product with the customer, and train their team to use it

- Deploy and maintain what you build on our stack

- Fix bugs, add features, and keep customer products running and reliable

- Work with customers and internal teams to scope what to build next

- Answer customer queries about how their product works and how their data is handled

What we are looking for - 1 to 2 years of experience building or delivering software for customers. This can be as a software engineer, solutions engineer, implementation engineer, or similar.

- You have built and deployed at least one full web app, at work or as a personal project