Forward Deployed Software Engineer

About the role

🏛️ ABOUT GOVWELL

We the people — and the taxpayers — deserve good government. Yet today, interacting with government services is often frustrating and inefficient. GovWell is building the AI operating system transforming how governments serve communities, starting with local agencies.

GovWell replaces legacy software for municipalities and counties, empowering public servants to radically streamline public services and cut internal processing time for permits and licenses by up to 95%.

Founded in 2023, GovWell powers 5,000+ mission-critical processes for agencies in 35+ states serving millions of residents. The company has raised $35M in funding from Insight Partners, Work-Bench, and Bienville Capital, and the team works in person at GovWell HQ in New York City. Read more about our founding story in TechCrunch https://techcrunch.com/2024/07/29/govwell-is-bringing-automation-and-efficiency-to-local-governments/.

🌟 ROLE OVERVIEW

GovWell is hiring Forward Deployed Software Engineers to sit inside our most complex enterprise deals — the ones where a county's 20-year-old permitting system, a workflow no vendor has handled before, or a migration off legacy systems is standing between a signed contract and a working deployment.

This role exists because our biggest municipalities don't fit a template. You'll go on-site, diagnose what's actually blocking the launch, build the targeted fix when one is needed, and then decide what part of that fix should become a permanent, reusable piece of the platform rather than a one-off. Get this right and you turn a complex deal into a referenceable customer. Get it wrong and you either miss the deal or bury the core product in bespoke debt.

This is a hands-on, high-ownership engineering role based in NYC (3+ days per week in office), with travel as needed for key customers.

☀️ WHY GOVWELL?

- A mission that matters: Building AI-powered products to fix outdated government systems isn’t just a technical challenge—it’s a historic opportunity to improve our foundational relationship with government and ensure trillions of tax dollars result in high quality services. WATCH: Mission & Vision with CEO & Co-Founder Troy LeCaire https://www.loom.com/share/3d733b22ca0d4fa6be241e0cdd36311a

- Real-world impact: GovWell’s product is the system of record for government services that affect millions of Americans. From streamlining permitting for small businesses to accelerating affordable housing development, your work will make an immediate difference.

- Join a startup in hyper-growth: We’ve found product-market fit and are scaling the business very quickly (4X ARR growth in the last year). As an early team member, you’ll learn what it takes to build a successful startup. You’ll work closely with the founders while enjoying exceptional autonomy and ownership over your work.

💻 WHAT YOU’LL DO

- Unblock complex enterprise deployments by diagnosing and resolving technical and workflow blockers during high-stakes launches — including migrations off legacy systems