VP of Engineering, Workforce Management
Fidelity Investments, Westlake, TX
The role
Fidelity will not provide immigration sponsorship for this position.
Fidelity is building a modern, in-house Workforce Management platform. We are hiring the founding VP of Engineering to lead delivery of Fidelity's Workforce Management platform from its current design stage through General Availability and beyond. You will stand up the engineering organization, set delivery cadence and quality bar, and be personally accountable for the program's delivery landing on time and in production. You will work in close partnership with architecture, the Contact Center engineering teams, product stakeholders, business units, and the program office.
What you will do
- Own end-to-end engineering delivery for the Fidelity’s WFM platform initial general availability and future roadmap.
- Build and lead the WFM engineering organization: hire, structure, and manage engineering teams