Senior, Software Engineer- Full Stack

About the role

Position Summary...

What you'll do...

Immigration sponsorship is not available for this role. Applicants must be authorized to work for any employer in the United States without current or future visa sponsorship.

This is a full-time onsite role based in Bentonville, AR; remote and hybrid options are not available.

Role summary:

As a Software Engineer III, you will lead the design and development of scalable software solutions by collaborating with cross-functional teams including product management and user experience. You will troubleshoot complex issues, perform root cause analysis, and implement effective solutions to ensure system reliability and performance. This role involves managing projects from requirements gathering through coding, testing, and deployment while mentoring junior engineers. Your expertise in coding standards, continuous integration, and DevOps practices will drive high-quality deliverables that align with business objectives and support ongoing innovation within the technology platform.

About the team:

The team is dedicated to supporting and enhancing mission-critical systems that drive Online Fulfillment, including Pickup and Delivery workflows. It combines software engineering expertise with production support to ensure system reliability, scalability, and optimal customer experience. Team members focus on seamless order processing, real-time inventory accuracy, and efficient last-mile delivery execution. They proactively identify risks, resolve production issues, and develop automation to prevent recurrence. Collaboration across product, project, and business teams is key to delivering high-quality solutions that meet evolving business needs while maintaining operational excellence.

What you'll do:

- Ensure high availability of fulfillment systems supporting pickup and delivery

- Reduce order failures, delays, and customer-impacting issues

Improve operational efficiency through automation and proactive monitoring

- Enable seamless coordination between systems handling orders, inventory, and last-mile delivery

- Enable seamless coordination between systems handling orders, inventory, and last-mile delivery

- Own L2/L3 production support for online fulfillment systems, including order management, pickup, delivery workflows

- Build and enhance monitoring, alerting, and observability solutions to detect issues

- Design and develop automation tools and scripts to reduce manual intervention

Participate in on-call rotations and handle high-severity incidents in a fast-paced environment

- Collaborate with product, engineering, and operations teams to improve end-to-end fulfillment reliability and customer experience

- Maintain and continuously improve runbooks, knowledge base, and support documentation

What you'll bring:

- 6-8 years of software engineering experience with strong exposure to production support and full stack environments.