Platform Experience Special Project Intern (TikTok Shop) - 2027 Start - 2027 Start
TikTok, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The role
As the platform scales across SEA, we take on complex challenges across content, commerce, trust, and the differing needs of each local market, while driving sustainable growth in the ecosystem. You will shape the future of e-commerce in a region with sustained growth and strong long-term potential.
In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
The Platform Experience team's main focus is to create and implement strategies that enhance the overall customer journey. We focus on strategic planning & initiatives that address customer pain points, improve satisfaction, & driving continuous improvements that align with the company’s goals and values.