Forward Deployed Engineer

About the role

ABOUT MINERVA

Minerva builds AI for marketing leaders. We work together with marketers to automate and accelerate their workflows with AI agents. Our agents augment the end-to-end workflow of the marketer by automating analysis, campaign planning, activation, measurement and reporting.

Customers like the NBA, Ramp, Wander, Hard Rock Stadium Group and Luxury Presence use Minerva to develop a better understanding of their customers and introduce AI specifically built to understand the customer into their commercial organizations. Our campaigns outperform other tools because we built the entire stack: from identity to enrichment to data integration as well as agents to action and report on the analysis.

We've raised $20M from The General Partnership, 8VC, Lingotto, NBA Investments, Topology Ventures, Future Positive, Background Capital and many others. Our team brings together operators and investors from Citadel, Dentsu, Bridgewater, Meta Superintelligence, Growthloop, Amazon and Lazard, alongside engineers and researchers from Berkeley, MIT, Stanford and Cambridge.

HOW WE DEPLOY

- Every enterprise account moves from a data test to a pilot to production. The technical win usually decides the deal.

- Every enterprise account has a team. The account executive owns the deal, and the account manager owns the relationship and the renewal after it. A forward deployed marketer owns the pilot's outcome. A solutions engineer runs the technical evaluation and gets standard accounts live on our product. A forward deployed engineer builds what our product can't do yet.

THE ROLE

Our solutions engineers get standard accounts live on our product. Some accounts need more than the product does today. A pro sports team with ten years of ticketing data in three systems. A brand that needs a model we haven't built yet. First-party data that needs real work before anyone can trust it.

Those accounts get you. You're a data scientist who ships production pipelines, or a data engineer who builds models, embedded with our most complex customers. You build the custom onboarding, pipelines and models that make Minerva work in their world, then bring what you learned home so the next customer gets it out of the box.

You work closely with our CTO and data science team, alongside each account's AE, forward deployed marketer and solutions engineer.

WHAT YOU'LL DO

- Get the data ready. Build custom ingestion and pipelines for accounts whose data doesn't fit standard onboarding, and make the call on whether the data is right before anyone builds on it.

- Build custom models. Propensity, lookalike and scoring models trained on a customer's first-party data and our consumer graph, when the standard models aren't enough.

- Run scoring in production for your accounts, and own its accuracy.

- Build the net-new. When an expansion needs something we don't have, scope it with the forward deployed marketer and build it.