Backend Engineer - Known

About the role

ABOUT THE ROLE

You’ll be a core technical founder building the backend systems and infrastructure that power Known - from the APIs that will serve millions of requests, to the real-time communication pipelines that enable voice and text conversations, to the data architecture that supports intelligent matching at scale. You’ll design systems that are reliable, performant, and ready to grow with our user base.

You’ll work closely with the founding team (AI/ML, fullstack, product, and design) to architect backend services that handle complex workflows — streaming LLM responses, batch matching jobs, payment processing, and real-time chat — while maintaining simplicity and developer velocity. This is a high-ownership role where you’ll make critical infrastructure decisions and set the technical foundation for Known’s growth.

RESPONSIBILITIES

- Design and build scalable backend services in Node.js/TypeScript, including RESTful APIs, background job processing, and data pipelines that support both real-time and batch workloads.

- Architect and optimize database systems using Postgres — including schema design, query optimization, indexing strategies, and data integrity at scale.

- Implement real-time communication infrastructure using WebSockets for chat and WebRTC for audio/video, ensuring low latency and high reliability.

- Integrate and manage third-party services (OpenAI/Anthropic LLMs, Google/Apple Pay, reservation platforms, SMS/push notifications, CDNs) with robust error handling and monitoring.

- Collaborate with AI/ML engineers to build APIs and data pipelines that serve model predictions, handle training data collection, and support experimentation workflows.

- Own infrastructure, deployment, and observability — build CI/CD pipelines, implement monitoring and alerting, optimize cloud costs, and ensure system reliability as traffic scales.

- Design for performance and scale — implement caching strategies, optimize API response times, and architect systems that can handle 10x growth without rewrites.

REQUIREMENTS

- 4–6 years building production backend systems, ideally in consumer products, high-traffic applications, or startups.

- Strong proficiency in TypeScript and Node.js with deep understanding of async patterns, performance optimization, and error handling.

- Expert-level knowledge of Postgres — you’re comfortable with complex queries, transactions, indexing, connection pooling, and performance tuning.

- Experience designing and scaling RESTful APIs with attention to rate limiting, authentication, caching, and versioning.

- Hands-on experience with cloud platforms (AWS, GCP) including compute, storage, databases, and networking services.

- Familiarity with containerization and orchestration (Docker, Kubernetes) and infrastructure-as-code tools.

- Experience with WebSockets and WebRTC for real-time communication systems.