Senior Technical Architect

Braze, San Francisco +1

The role

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

Our Expert Services team is seeking a Senior Technical Architect to own project delivery and technical solutioning across a portfolio of customer projects. Depending on what each engagement calls for, you'll lead end to end delivery, take on deep technical architecture and integration work, or both, so customers get the right blend of program management and technical depth for their specific needs. This individual will work under Braze's Expert Services department as someone who can move naturally between delivery and technical ownership cohesively, rather than desire to stay in a single lane.

You will work alongside Account Executives, Customer Success Managers, Delivery Managers, and Technical Architects to ensure customers achieve rapid time to value and optimal ROI from their Braze investment.

What you will do

All jobs

Senior Technical Architect

Braze, San Francisco +1

The role

What you will do

What you need

Who You Are

You've built your career at the intersection of people and technology, comfortably managing a project timeline one day and getting hands-on with an integration the next.
Demonstrated interest or hands on experience with technical concepts such as SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.), sufficient to own SDK/API integration workstreams directly rather than only coordinate them.
Highly organized and reliable, with a continuous improvement mindset and the discipline to keep project tracking consistently up to date.
Strong analytical and creative problem solving skills, comfortable diagnosing both project and technical issues and driving them to resolution.
A natural collaborator who can manage conflicting priorities, motivate stakeholders, and thrive in a fast paced, cross functional environment.
Strong listening and verbal communication skills, able to explain technical concepts clearly to both technical and non-technical audiences via video calls, workshops, and written communication.
Comfortable building with AI tools to accelerate workstreams and improve efficiency in day to day work.

Qualifications

Bachelor's degree or equivalent experience in a relevant field.
2 to 5 years in a similar customer facing role, preferably in implementations, technical consulting, or customer success, with a track record spanning both project delivery and hands-on technical work.
Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.
Excellent written and verbal communication skills.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,000 and $135,000/year, with an expected On Target Earnings (OTE) between $111,000 and $159,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

About Braze

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.

From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Senior Technical Architect

The role

What you will do

Senior Technical Architect

The role

What you will do

What you need

Who You Are

Qualifications

Braze is an equal opportunity employer

Our AI-powered Braze recruitment process

Pay and benefits

About Braze

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